Refund and Returns Policy

Refund Policy

The Barbershop Inc may, but are under no obligation to, honor requests for refunds for the following reasons:

Non-delivery of the product: Due to an issue with the mail or courier service, you do not receive a delivery e-mail from us. Depending on the price of the product, https://thebarbershopinc.com may require you to first submit proof that you have submitted a report to the mail service or courier company describing the missing item;

Download issues: You have problems that prevent you from downloading the product. The Barbershop Inc recommends that you contact the support team for your browser provider, as The Barbershop Inc ensures that our software can be downloaded with all major browsers, and this problem usually arises from a customer’s issue with either their browser, firewall, or network;

Irreparable defects with the software: Although all the products are thoroughly tested before release, unexpected errors may occur. This reason should be submitted to our Support Team for its approval of your refund request;

Product not-as-described: A request based on this reason is addressed on a case-by-case basis and subject to our approval. To prevent this kind of claim from arising, every customer is encouraged to check free samples ( in the form of video overviews, demo links, product samples, screen shots) of each type of the product offered before making a purchase.

We do not issue refunds on services. However, should you have any questions or concerns about the service you have received in the barbershop, please notify the barbershop within two days of your service. If you are not satisfied with the work performed, we require that you return to the barbershop so that your hair can be visually inspected. At that time, we will make every effort to make any adjustments to your satisfaction by rescheduling you with the barber who performed the initial service, adjustments are made available to you at no cost only within the two day of the initial service.

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